Gibson Quality Control?

Discussion in 'Gear Chat' started by craigmill, Feb 10, 2019.

  1. craigmill

    craigmill Member

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    Took delivery of a brand new £3000 Gibson ES 275, only to find the selector switch broken, GUTTED!! 73fb47a55728735ee9b8c432816e3f9c.jpg 853146c6e390a6ca049f0fe286ed36b8.jpg cc0f3335291c512cf5589db7bfe761a4.jpg



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  2. toomanycats

    toomanycats Well-Known Member

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    I've seen the issues with my own two eyes, just recently on a brand new LP standard in blueberry burst that had blue stain on the neck binding under the nitro. Looked like a six year old had painted the guitar. Definitely Rondo b-stock material.

    However, I find it difficult to accept that a guitar could leave the final quality control of the factory, let alone be sent by a dealer, with that threaded ring missing.

    Was the threaded ring nut inside the case? If so, it must have come loose. Maybe due to vibration in transit.

    It's a thirty second fix. Slip the ring over the selector knob. Pull up on the selector knob and turn the ring to the left until snug. Done.

    Is this a scratch?
    cc0f3335291c512cf5589db7bfe761a4.jpg
     
    Last edited: Feb 10, 2019
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  3. Mickey

    Mickey Gandalf the Intonationer

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    Any Gibson dealer worthy of having a dealership should have repaired the switch problem before it left their shop!
     

  4. tonebender

    tonebender Well-Known Member

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    Looks like a shipping problem to me or a dealer problem. I have received several guitars as well I have shipped guitars that arrived with the selector switch broken. I started dropping the switch down into the guitar when I shipped. I think they stack them flat at the shipping facilities or in the trucks and the weight crushes the case top in on the guitar. The HSC tops collapset inward under pressure. The ring could have vibrating off too. They often loosened during play or shipping.
     
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  5. jamdogg

    jamdogg Well-Known Member Supporting Member

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    Nice jazz box there.
     
  6. toomanycats

    toomanycats Well-Known Member

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    That's a great idea. It hadn't occurred to me that the switch may have been intentionally lowered during shipping for the very reasons you described. This could be especially disastrous on a semi-hollow with the switch in that location. Maybe the nut is in the storage compartment of the case.
     
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  7. andrewsrea

    andrewsrea Well-Known Member

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    Welcome to the forum.

    +1 for the prior posts. This could have been done to avoid the wood being smashed from a bump in the front, or could have been messed with in a store and came off in transit.

    I've toured the Memphis factory where this was made. Their final station is the person who does a QC check, adds the tuners, bridge and tailpiece, strings, intonnates, and plays - all frets and all switch configurations (into an amp). I asked the tour guide which guitar was the most time consuming to make and he said "ES-175". I highly doubt this was a Gibson factory mistake.

    What retailer did you buy from?
     
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  8. craigmill

    craigmill Member

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    Hi, the ring had fallen through into the body! I took the guitar along to my local shop and they kindly fixed it for me, did a set up etc. It’s not a scratch but the case was full of sawdust. Thanks for your help.


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  9. craigmill

    craigmill Member

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    I bought it from GuitarGuitar in the Uk. Thankfully all is sorted now. Thanks for everyone’s help and advice.


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  10. Mickey

    Mickey Gandalf the Intonationer

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    Please give us a "road test" once you've spent some time with her. :)
     
  11. MichaelR

    MichaelR Well-Known Member Supporting Member

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    I have shipped several guitars I sold that way to prevent damage from stacking pressure just as tonebender said. I always inform the buyer of what I have done and place the washer and nut in the case's parts box. It sounds like in your case that it rattled loose during shipping.
     
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  12. andrewsrea

    andrewsrea Well-Known Member

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    Great to hear. More pics, please! One of my favorite guitars. Let us know what you think of its tones and playability.
     
  13. craigmill

    craigmill Member

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    I’ve noticed there’s a significant hum when my hands aren’t on the strings and occasional crackle from the amp (fender tweed junior) - is this normal?


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  14. Mickey

    Mickey Gandalf the Intonationer

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    Uh, no.
     
  15. craigmill

    craigmill Member

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    I didn’t think so - the guitar must be faulty.


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  16. jamdogg

    jamdogg Well-Known Member Supporting Member

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    maybe the guys who set it up hosed it.
     
  17. MichaelR

    MichaelR Well-Known Member Supporting Member

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    Sounds like a grounding issue.
     
  18. Mickey

    Mickey Gandalf the Intonationer

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    There is supposed to be a ground wire going to the bridge (which grounds the strings, tuners, tailpiece etc.)
    Sounds like it is missing/open.
     
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  19. andrewsrea

    andrewsrea Well-Known Member

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    You can test it with an ohm meter, by touching the nut of the input jack with one probe and the strings with the other. You should get a low ohms reading. The ground wire connects at the strap button / trapeze tailpiece, behind the plate that is screwed into the side/bottom.
     
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  20. craigmill

    craigmill Member

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    Thanks for your suggestions, beginning to think buying it was a mistake.


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